FAQ
❓ Frequently Asked Questions (FAQ)
Welcome to the Bloopie Beads FAQ! Here you’ll find answers to our most commonly asked questions.
If you don’t see what you’re looking for, feel free to reach out to us anytime 📩 [your email address].
🐻 What is Bloopie Beads?
Bloopie Beads is a Los Angeles–based studio creating tiny handmade glass characters using a traditional lampworking technique. Each piece is one-of-a-kind, with its own unique expression and story.
🔥 Are all pieces handmade?
Yes! Every single bead is individually handcrafted in our tiny studio — shaped in the flame, cooled, and assembled with care. Because of this process, no two pieces are ever exactly alike.
📦 How long does shipping take?
We usually ship orders within 1–3 business days after payment is received.
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Standard: USPS Ground Advantage — $5.25 (2–5 business days, tracking included)
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Upgrade: USPS Priority Mail — +$4 (2–3 business days, tracking + $100 insurance)
Currently, we ship within the United States only.
💳 How can I pay for my order?
We accept secure payments through PayPal and major credit cards. Payment must be completed within 24 hours of ordering.
📬 Can I return or exchange my order?
Because each piece is handmade and unique, we don’t accept returns or exchanges unless your order arrives damaged.
If that happens, please email us within 7 days of delivery with your order number and a photo of the damaged item.
✏️ Can I change or cancel my order?
Yes — you can cancel or modify your order within 12 hours of placing it.
After that, we may have already started preparing it, and changes might not be possible.
🐾 Are the “personalities” really unique?
Yes! Each character bead has its own personality written by hand and included with your order. It’s part of the fun — you’ll discover your new friend’s story only after it arrives 🤫✨
📧 How can I contact you?
For questions about your order, custom requests, or collaborations, you can reach us at:
📩 [your email address]
We’d love to hear from you!